Frequently Asked Questions
Is shipping free?
Yes. Shipping is FREE on all orders across India. There are no hidden charges.
Is Cash on Delivery (COD) available?
Yes, COD is available on most PIN codes at no extra cost. You may get a call or WhatsApp message to confirm your order before we ship it.
How long will delivery take?
Orders are dispatched within 1–2 business days. Delivery takes 3–5 business days in metro cities and 5–8 business days in the rest of India (up to 10 days for remote areas).
How can I track my order?
After dispatch, you will get a tracking link by SMS, WhatsApp or email. You can also visit our Track Order page or message us your order number on WhatsApp: +91 7718549374.
Can I cancel my order?
Yes, you can cancel any time before the order is dispatched. Just send us your order number on WhatsApp or email.
What if my product arrives damaged or wrong?
Contact us within 7 days of delivery with your order number, photos and an unboxing video. We will send a free replacement or give you a refund. See our Refund and Return Policy for details.
How do refunds work for COD orders?
For approved COD refunds, we transfer the money to your UPI ID or bank account within 5–7 business days.
Are prices inclusive of taxes?
Yes, all prices shown include applicable taxes.
How do I contact you?
Email: support@handyshop.online
Phone / WhatsApp: +91 7718549374 (Mon–Sat, 10 AM – 7 PM)