Shipping policy
Shipping Policy
Last updated: 8 November 2026
1. Free Shipping Across India
We offer FREE shipping on all orders delivered within India. There are no hidden delivery charges. The price you see at checkout is the final price you pay.
2. Where We Ship
We currently ship to serviceable PIN codes across India only. We do not ship internationally. If your PIN code is not serviceable, we will contact you and cancel the order with a full refund for prepaid orders.
3. Dispatch and Delivery Time
| Order processing and dispatch | 1–2 business days |
| Metro cities | 3–5 business days after dispatch |
| Rest of India | 5–8 business days after dispatch |
| Remote areas / North-East / J&K | up to 10 business days after dispatch |
Business days are Monday to Saturday, excluding public holidays. Delivery times are estimates and may be delayed by courier issues, weather, festivals, strikes or other events outside our control.
4. Cash on Delivery (COD)
- Cash on Delivery is available on most PIN codes at no extra charge.
- Please keep the exact amount ready. You may receive a call or WhatsApp message to confirm your COD order before dispatch.
- Unconfirmed or unreachable COD orders may be cancelled.
5. Order Tracking
Once your order is dispatched, you will receive a tracking link by SMS, WhatsApp or email. You can also track your order from the order status page, or contact us with your order number.
6. Correct Address and Phone Number
Please enter your complete address with house/flat number, street, landmark and PIN code, and a working mobile number. The courier will contact you on this number. Orders returned because of an incomplete address or an unreachable phone number will be cancelled.
7. Delivery Attempts
The courier usually makes up to 3 delivery attempts. If delivery fails after all attempts, the parcel is returned to us and the order is cancelled.
8. Damaged Parcels
If the outer package looks tampered or badly damaged at delivery, please refuse the parcel or record an unboxing video and contact us within 48 hours. See our Refund and Return Policy for details.
9. Contact Us
Email: support@handyshop.online
Phone / WhatsApp: +91 7718549374 (Mon–Sat, 10 AM – 7 PM)